Nxt level coaching Whistleblowing Policy
Nxt level coaching is committed to the highest standards of openness, probity and accountability. If a member of staff discovers evidence of malpractice or wrongdoing within the Club they can disclose this information internally without fear of reprisal. Our Whistleblowing policy is intended to cover concerns such as: • Financial malpractice or fraud • Failure to comply with a legal obligation • Dangers to health and safety or the environment • Criminal activity • Improper conduct or unethical behaviour This policy should not be used to question business decisions made by the Club, or to raise any matters that are covered under other policies (eg discrimination or racial harassment). Any allegations relating to child protection will follow the procedures set out in the Safeguarding Children policy. Any concerns relating to the employment conditions of an individual member of staff should be raised according to the procedures set out in the Staff Grievance policy. Raising a concern Ideally the staff member should put his or her allegations in writing, setting out the background to the situation, giving names, dates and places where possible, and the reason why they are concerned about the situation. In the first instance concerns should be taken to Haydn GoodwinIf this person or body is unwilling or unable to act on the concern, the staff member should then raise it with: • Ofsted (if it concerns the safe and effective running of the club) • The Local Authority Designated Officer or the Local Safeguarding Children Board (if it concerns a child protection issue and is not already covered by the procedure set out in the Club’s Safeguarding Children policy) • Ultimately, with the police (if a crime is thought to have been committed). If the member of staff is still uncertain about how to proceed with the concern, he or she can contact the whistle-blowing charity PCAW (Public Concern at Work) for advice. Responding to a concern Initial enquiries will usually involve a meeting with the individual raising the concern, and will decide whether an investigation is appropriate and, if so, what form it should take. If a concern relates to issues which fall within the scope of other policies, it will be addressed under those policies. If the initial meeting does not resolve the concern, further investigation is required. The appropriate person will investigate the concerns thoroughly, ensuring that a written response can be provided within ten working days where feasible, or if this is not possible, giving a date by which the final response can be expected. The response should include details of how the matter was investigated, conclusions drawn from the investigation, and who to contact if the member of staff is unhappy with the response and wishes to take the matter further. Rights and responsibilities of the whistle-blower All concerns will be treated in confidence and the Club will make every effort not to reveal the identity of anyone raising a concern in good faith. At the appropriate time, however, the member of staff may need to come forward as a witness. If a member of staff raises a concern in good faith which is then not confirmed by the investigation, no action will be taken against that person. If the investigation concludes that the member of staff maliciously fabricated the allegations, disciplinary action may be taken against that person.
Related policies Staff Grievance policy, Safeguarding Children policy.
This policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt level coaching
Risk Assessment Policy Nxt level coaching uses its risk assessment systems to ensure that the Club is a safe and secure place for children and staff. All staff are expected to undertake risk assessments as part of their routine tasks. In line with current health and safety legislation and the Statutory Framework for the Early Years Foundation Stage, the Club will carry out regular risk assessments and take appropriate action to deal with any hazards or risks identified. It is the responsibility of the manager to ensure that risk assessments are conducted, monitored and acted upon. Risk assessments will be carried out: • whenever there is any change to equipment or resources • when there is any change to the Club’s premises • when the particular needs of a child necessitates this • when we take the children on an outing or visit. Not all risk assessments need to be written down. Staff will decide, in consultation with the manager, which risk assessments need to be formally recorded. However risk assessments related to employment and the working environment will be always be recorded in writing so that staff can refer to them. If changes are required to the Club’s policies or procedures as a result of the risk assessment, the manager will update the relevant documents and inform all staff. Daily checks Before the children arrive at the club each day, we will complete a daily environment check out a visual inspection of the equipment and the whole premises (indoors and out). Environment check forms will be reviewed regularly, to ensure that hazards are removed, and repairs are implemented in a timely manner. During the course of the session, staff will remain alert to any potential risks to health and safety. If a member of staff discovers a hazard during the course of a session, they will make the area safe (eg by cordoning it off) and then notify the manager. The manager will ensure that any actions needed to mitigate the immediate hazard have been taken and will implement measures to prevent the incident from recurring. Recording dangerous events The manager will record all accidents and dangerous events on the Incident or Accident Record sheets as soon as possible after the incident. If the incident affected a child the record will be kept on the child’s file. The Club will monitor Incident and Accident Records to see whether any pattern to the occurrences can be identified.
Related policies See our related policies: Fire Safety and Risk Assessment, Health and Safety, and Manual Handling. This policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt level coaching No Platform Policy Nxt level coaching is committed to providing a safe and caring environment, where children are free from discrimination and protected from abuse, harm and radicalisation. As part of this commitment we aim to ensure that neither our Club sessions nor our premises are used to promote extremist beliefs or discriminatory views. Key principles Nxt level coaching i will not allow its Club sessions nor its premises to be used: • To promote or express extremist ideological, religious or political views • To promote or express discriminatory views in relation to the protected characteristics cited in the Equality Act 2010 • For any reason by an organisation that is proscribed by the Home Secretary under The Terrorism Act 2000. Definition of terms Premises: The room, space or building used by the Club while it is running a session. Extremist views: Extremism is defined in the Prevent Strategy as “vocal or active opposition to fundamental British values including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. We also include in our definition of extremism, calls for the death of members of the armed forces, whether in this country or overseas.” Protected characteristics: The characteristics protected under The Equality Act 2010 are: • Age • Disability • Gender reassignment • Marriage and civil partnership • Pregnancy and maternity • Race • Religion and belief • Sex • Sexual orientation Proscribed organisations: A list of proscribed organisations can be downloaded here: https://www.gov.uk/government/publications/proscribed-terror-groups-or-organisations--2 Related policies See also: Equalities policy, Safeguarding policy This policy was adopted by:Nxt level coachingDate: 15-04-2026 To be reviewed:15-04-2029 Signed: Haydn Goodwin Nxt Level Coaching
Anti-Bullying Policy
Nxt Level Coaching provides a supportive, caring and safe environment in which all children are free from the fear of being bullied. Bullying of any form is not tolerated in our club, whether carried out by a child or an adult. Staff, children and parents or carers will be made aware of the Club’s position on bullying. Bullying behaviour is unacceptable in any form. Any child who is a victim of bullying will be dealt with in a sympathetic manner. If bullying is suspected or reported, the incident will be dealt with immediately by the member of staff informed, and then discussed with the manager. An account of the incident will be recorded in an Incident log. All staff will be informed so that close monitoring of the victim and bully can begin. Parents of both parties will be informed. Nxt Level Coaching defines bullying as the repeated harassment of others through emotional, physical, psychological or verbal abuse. • Physical: Pushing, scratching, spitting, kicking, hitting, biting, taking or damaging belongings, tripping up, punching or using any sort of violence against another person. • Psychological: Behaviour likely to create a sense of fear or anxiety in another person. • Emotional: Being deliberately unkind, shunning or excluding another person from a group or tormenting them. For example, making another person feel ‘left out’ of a game or activity, passing notes about others or making fun of another person. • Verbal: Name-calling, put-downs, ridiculing or using words to attack, threaten or insult. For example, spreading rumours or making fun of another person’s appearance. Racial harassment can take any of the forms of bullying listed above but is motivated by the victim’s colour, race, nationality, or ethnic or national origins. Incidents of racial harassment will be recorded as such on the Incident log. (See our Equalities Policy for more information on how we deal with and challenge discriminatory behaviour.) Preventing bullying behaviour Staff at Nxt Level Coaching will foster an anti-bullying culture in the following ways: • Encouraging caring and nurturing behaviour • Discussing friendships and encouraging group and team play • Encouraging children to report bullying without fear • Discussing the issues surrounding bullying with the children, including why bullying behaviour will not be tolerated • Exploring the consequences of bullying behaviour with the children. Responding to bullying behaviour Nxt Level Coaching acknowledges that despite all efforts to prevent it, bullying behaviour is likely to occur on occasion. Should such incidents occur, the Club will follow the procedure outlined below: • We will address all incidents of bullying thoroughly and sensitively. • Victims of bullying will be offered the immediate opportunity to discuss the matter with a member of staff who will reassure the child and offer support. • They will be reassured that what they say will be taken seriously and handled sympathetically. • Staff will support the individual who has been bullied, keeping them under close supervision, and checking their welfare regularly. • If another child witnesses bullying and reports this, staff will reassure them that they have done the right thing. Staff will then investigate the matter. • If a member of staff witnesses an act of bullying, involving children or adults at the club, they will inform the supervisor. • Children who have bullied will be helped by discussing what has happened, establishing why the child became involved. Staff will help the child to understand why this form of behaviour is unacceptable and will encourage him/her to change their behaviour • If the bullying persists, the parents will be informed and we will work with them to try to resolve the issues. • If this fails to stop the bullying, more serious actions may have to be taken, as laid out in the Suspensions and Exclusions policy. • All incidents of bullying will be reported to the manager and will be recorded on an Incident Log. The manager and other relevant staff will review the Club’s procedures in respect of bullying, to ensure that practices are relevant and effective.
This policy was adopted by:Nxt level coachingDate: 15-04-2026 To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt level coaching Equalities Policy At Nxt level coaching we will ensure that we provide a safe and caring environment, free from discrimination, for everyone in our community including children with additional needs. To achieve the Club’s objective of creating an environment free from discrimination and welcoming to all, the Club will: • Respect the different racial origins, religions, cultures and languages in a multi-ethnic society so that each child is valued as an individual without racial or gender stereotyping. • Not discriminate against children on the grounds of disability, sexual orientation, class, family status or HIV/Aids status. • Help all children to celebrate and express their cultural and religious identity by providing a wide range of appropriate resources and activities. • Strive to ensure that children feel good about themselves and others, by celebrating the differences which make us all unique individuals. • Ensure that its services are available to all parents/carers and children in the local community. • Ensure that the Club’s recruitment policies and procedures are open, fair and non- discriminatory. • Work to fulfil all the legal requirements of the Equality Act 2010. • We will monitor and review the effectiveness of our inclusive practice by conducting an Inclusion Audit on an annual basis. Challenging inappropriate attitudes and practices We will challenge inappropriate attitudes and practices by engaging children and adults in discussion, by displaying positive images of race and disability, and through our staff modelling anti-discriminatory behaviour at all times. Racial harassment The Club will not tolerate any form of racial harassment. The Club will challenge racist and discriminatory remarks, attitudes and behaviour from the children at the Club, from staff and from any other adults on Club premises (eg parents/carers collecting children). Promoting equal opportunities The Club’s Equal Opportunities Named Coordinator (ENCO) Scott Dewberry . The ENCO is responsible for ensuring that: • Staff receive relevant and appropriate training • The Equalities policy is consistent with current legislation and guidance • Appropriate action is taken wherever discriminatory behaviour, language or attitudes occur. Children with additional needs Our Club recognises that some children have additional needs or physical disabilities that require particular support and assistance. We will assess the individual needs of each child in consultation with their parents prior to their attending the Club, and will make reasonable adjustments to ensure that children can access our services and are made to feel welcome. Where one-to-one support is required we will assist parents in accessing the funding required to provide the additional care.
This policy was adopted by:Nxt level coachingDate: 15-04-2026 To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt level Coaching
Behaviour Management Policy
Nxt Level Coaching uses effective behaviour management strategies to promote the welfare and enjoyment of children attending the Club. Working in partnership with parents, we aim to manage behaviour using clear, consistent and positive strategies. The Club rules are clearly displayed at every session, and are discussed regularly. Whilst at Nxt Level Coaching we expect children to: • Use socially acceptable behaviour • Comply with the Club rules, which are compiled by the children attending the club • Respect one another, accepting differences of race, gender, ability, age and religion • Develop their independence by maintaining self-discipline • Choose and participate in a variety of activities • Ask for help if needed • Enjoy their time at the Club. Encouraging positive behaviour At Nxt Level Coaching positive behaviour is encouraged by: • Staff acting as positive role models • Praising appropriate behaviour • Sticker rewards • Informing parents about individual achievements • Offering a variety of play opportunities to meet the needs of children attending the Club. It is inevitable that as children develop and learn, there are times when they need support and guidance to understand that their behaviour is not acceptable. Staff at the Club will try to determine the cause or triggers of the inappropriate behaviour to prevent the situation from recurring. Dealing with inappropriate behaviour • Challenging behaviour will be addressed in a calm, firm and positive manner.
• Staff will give the child an opportunity to explain their behaviour, to help prevent a recurrence. • Staff will encourage and facilitate mediation between children to try to resolve conflicts through discussion and negotiation. • If the inappropriate behaviour appears to be as a result of boredom, staff will consult with the child to find activities that more fully engage them. • Staff will consult with parents to formulate clear strategies for dealing with persistent inappropriate behaviour. • We will not threaten any punishment that could adversely affect a child’s well-being (eg withdrawal of food or drink). If after consultation with parents and the implementation of behaviour management strategies, a child continues to display inappropriate behaviour, the Club may decide to exclude the child in accordance with our Suspensions and Exclusions policy. The reasons and processes involved will be clearly explained to the child. Physical intervention Physical intervention will only be used as a last resort, when staff believe that action is necessary to prevent injury to the child or others, or to prevent significant damage to equipment or property. If a member of staff has to physically restrain a child, the manager will be notified and an Incident record will be completed. The incident will be discussed with the parent or carer as soon as possible. If staff are not confident about their ability to contain a situation, they should call the manager or, in extreme cases, the police. All serious incidents will be recorded on an Incident record and kept in the child’s file. This may be used to build a pattern of behaviour, which may indicate an underlying cause. If a pattern of incidents indicates possible abuse, we will implement child protection procedures in accordance with our Safeguarding policy. Corporal punishment Corporal punishment or the threat of corporal punishment will never be used at the Nxt Level CoachingWe will take all reasonable steps to ensure that no child who attends our Club receives corporal punishment from any person who cares for or is in regular contact with the child, or from any other person on our premises.
This policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2017): Safeguarding and Welfare Requirements: Managing behaviour [3.52-3.53].
Nxt level coaching
Smoking, Alcohol and Drugs Smoking Smoking is not permitted anywhere on the premises of Nxt level coaching, including outside play areas. This rule applies to everyone including staff, people collecting children or any other visitors. If we discover that a child has cigarettes in their possession while at the Club, we will confiscate the cigarettes and notify their parent or carer at the end of the session. Alcohol Anyone who arrives at the Club clearly under the influence of alcohol will be asked to leave immediately. If they are a member of staff, disciplinary procedures will follow. If we discover that a child has alcohol in their possession while at the Club, we will confiscate it and notify their parent or carer at the end of the session. Staff are asked not to bring alcohol onto the Club’s premises. Drugs Anyone who arrives at the Club clearly under the influence of illegal drugs will be asked to leave immediately. If they are a member of staff, serious disciplinary procedures will follow. If we discover that a child has illegal drugs in their possession while at the Club, we will inform their parent or carer. If a member of staff is taking prescription drugs that may affect their ability to function effectively, they must inform the manager as soon as possible and seek medical advice. The manager will then complete a risk assessment. Staff medication on the premises will be stored securely and out of reach of children at all times. Safeguarding children All members of staff have a duty to inform the Haydn Goodwin and the designated Child Protection Officer (CPO) if they believe that a parent or carer is a threat to the safety of a child due their being under the influence of alcohol or illegal drugs when they drop off or collect their child. The manager and CPO will decide upon the appropriate course of action. If a parent or carer is clearly over the alcohol limit, or under the influence of illegal drugs, staff will do their utmost to prevent the child from travelling in a vehicle driven by them. If necessary the police will be called. Related policies Staff Disciplinary policy, Safeguarding policy. This policy was adopted by:Nxt level coachingDate: 15-04-2026 To be reviewed:15-04-2029
Signed: Haydn Goodwin
Nxt Level coaching Complaints Policy At Nxt level coaching we aim to work in partnership with parents to deliver a high quality childcare/ sport service for everyone. If for any reason we fall short of this goal, we would like to be informed in order to amend our practices for the future. Our complaints policy is displayed on the premises at all times. Records of all complaints are kept for at least three years. A summary of complaints is available for parents on request. The manager is usually responsible for dealing with complaints. If the complaint is about the manager, the registered person or other senior member of staff will investigate the matter. Any complaints received about staff members will be recorded on an Incident log and a Complaints log will be completed. Any complaints made will be dealt with in the following manner: Stage one Complaints about aspects of Club activity: • The manager will discuss the matter informally with the parent or carer concerned and aim to reach a satisfactory resolution. Complaints about an individual staff member: • If appropriate the parent will be encouraged to discuss the matter with staff concerned. • If the parent feels that this is not appropriate, the matter will be discussed with the manager (Haydn Goodwin), who will then discuss the complaint with the staff member and try to reach a satisfactory resolution. Stage two If it is impossible to reach a satisfactory resolution to the complaint through informal discussion, the parent or carer should put their complaint in writing to the manager. The manager will: • Acknowledge receipt of the letter within 7 days. • Investigate the matter and notify the complainant of the outcome within 28 days. • Send a full response in writing, to all relevant parties, including details of any recommended changes to be made to the Club’s practices or policies as a result of the complaint. • Meet relevant parties to discuss the Club’s response to the complaint, either together or on an individual basis. If child protection issues are raised, the manager will refer the situation to the Club’s Child Protection Officer, who will then contact the Local Authority Designated Officer (LADO) and follow the procedures of the Safeguarding Children Policy. If a criminal act may have been committed, the manager will contact the police. Making a complaint to Ofsted / the FA Any parent or carer can submit a complaint to Ofsted or Nxt level coaching at any time. Ofsted/ the FA will consider and investigate all complaints. Ofsted’s address is: Ofsted, Piccadilly Gate, Store Street, Manchester M1 2WD Telephone: 0300 123 1231 (general enquiries) 0300 123 4666 (complaints) This policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt level coaching Mission Statement Nxt level coaching aims to provide high quality childcare within a warm and welcoming environment. The individuality of each child in our care will be respected and nurtured. Aims and objectives Nxt level coaching aims to: ❖ Offer an inclusive service, accessible to all children in the community ❖ Ensure each child feels happy, safe and secure, allowing them to learn and develop freely in a play centred environment ❖ Encourage children to take responsibility for themselves and their actions ❖ Encourage children to develop positive attitudes and respect for themselves and others, in an environment free from bullying and discrimination ❖ Provide a wide range of resources and equipment which can be used under safe and supervised conditions ❖ Offer a programme of activities which meets the needs of each child, promoting their physical, intellectual, emotional and social development, enabling them to become confident, independent and co-operative individuals ❖ Work in partnership with parents to provide high quality play and care ❖ Review and evaluate our services to ensure that we continue to meet the needs of children in our care and those of their parents or carers ❖ Keep parents and carers informed about changes in the administration of the Club and to listen and respond to their views and concerns ❖ Communicate effectively with parents and carers, and to discuss experiences, progress and any difficulties that may arise ❖ Employ experienced, well trained staff and offer them appropriate support ❖ Comply with the Children’s Act 1989, the Childcare Act 2006, and all other relevant legislation
This policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt Level Coaching –
Uncollected Children PolicyNxt Level Coaching is committed to ensuring all children are collected safely and on time at the end of each session. If a child is not collected and no prior communication has been received, the following procedures will be followed.Late Collection ProcedureUp to 15 Minutes LateParents/carers will be reminded of the importance of notifying nxt level if they are delayed prior to the collection time.They will be informed that late collection charges will apply 15–30 Minutes LateStaff will attempt to contact the parent/carer using the details provided.If there is no response, messages will be left requesting immediate contact.Emergency contacts listed on the child’s registration form will also be contacted.The child will remain supervised by a member of staff at all times.Upon collection, parents/carers will be reminded of the policy and informed of any applicable charges (Please inform Haydn so he can invoice the correct amount) Over 30 Minutes LateIf no contact has been made, the Manager (Haydn Goodwin) will contact the local Social Care team for advice.The child will remain safely supervised on the premises until collected or until further guidance is given by Social Care.After 60 Minutes LateIf a child has not been collected after one hour and no contact has been made:The police may be contacted.Child Protection procedures for uncollected children will be followed.Charging ArrangementsA charge of £1 per minute per child will apply for collections after the agreed collection time (e.g. after 5:30pm or 6:00pm). The late fee will be paid directly to the staff member/members who are staying past their shift as overtime. An invoice will be issued and must be paid by the due date.Failure to pay may result in further action.Monitoring & RecordingAll late collections will be recorded in the Late Collection Log (“Late Book”).This information may be shared with the Local Authority if required.Persistent Late Collection2nd late collection (within a half term): A final warning letter will be issued to the parent/carer.3rd late collection (within a half term): The child will lose their place at the club for the remainder of the half term.Continued breaches beyond this may result in:Referral to the Local Authority Children’s Social Care TeamRefusal of future bookingsAfter-School Clubsfter-School ClubsThe same late collection procedures apply to all after-school club bookings.If a child is collected late from any session that finishes before 6:00pm, their booking will automatically be moved to a 6:00pm collection slot, and the corresponding charges will apply.
Staff ResponsibilitiesChildren will never be left unsupervised.Staff will not:Leave the premises to search for parents/carersTake a child home with them under any circumstancesManaging ConcernsThe Manager will:Keep a record of all late collectionsDiscuss concerns with parents/carers where necessaryTake appropriate action if lateness persistsUseful ContactOut of Hours Social Care Team: 01296 382070Policy DetailsThis policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt level coaching Missing Child Procedure At Nxt level coaching we are always alert to the possibility that children can go missing during sessions. To minimise the risk of this happening staff will carry out periodic head counts, particularly when transporting children between locations (eg walking from the school to the Club). If a child cannot be located, the following steps will be taken: • All staff will be informed that the child is missing. • Staff will conduct a thorough search of the premises and surrounding area. • After 10 minutes the police will be informed. The manager will then contact the child’s parents or carers. • Staff will continue to search for the child whilst waiting for the police and parents to arrive. • We will maintain as normal a routine as possible for the rest of the children at the Club. • The manager will liaise with the police and the child’s parent or carer. The incident will be recorded in the Incident Log. A review will be conducted regarding this and any other related incidents along with relevant policies and procedures. We will identify and implement any changes as necessary. If the police or Social Care were involved in the incident, we will also inform Ofsted. Useful numbers Police: 999Social Care: 01296 383 962Ofsted: 0300 123 1231Policy DetailsThis policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt Level Coaching Emergency Evacuation/Closure Procedure Nxt level coaching will make every effort to keep the Club open, but in exceptional circumstances, we may need to close at short notice. Possible reasons for emergency closure include: • Serious weather conditions • Heating system failure • Burst water pipes • Fire or bomb scare/explosion • Death of a member of staff or child • Assault on a staff member or child • Serious accident or illness In the event of an emergency, our primary concern will be to ensure that both children and staff are kept safe. If it is necessary to evacuate the Club, the following steps will be taken: • If appropriate the manager or session supervisor will contact the emergency services. • All children will be escorted from the building to the assembly point using the nearest safe exit. • No attempt will be made to collect personal belongings, or to re-enter the building after evacuation. • A nominated member of staff will check the premises and will collect the register (including emergency contact details) providing that this does not put anyone at risk. • Before leaving the building the nominated person will close all accessible doors and windows, if it is safe to do so. • The register will be taken and all children and staff accounted for. • If any person is missing from the register, the emergency services will be informed immediately. • The manager will contact parents to collect their children. If the register is not available, the manager will use the emergency contacts list (which is kept off site). • All children will be supervised until they are safely collected. • If after every attempt, a child’s parent or carers cannot be contacted, the Club will follow its Uncollected Child procedure. If the Club has to close, even temporarily, or operate from alternative premises, as a result of the emergency, we will notify Ofsted. Ofsted’s address is: Ofsted, Piccadilly Gate, Store Street, Manchester M1 2WD Telephone: 0300 123 1231
Policy DetailsThis policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt Level Coaching Emergency Evacuation/Closure Procedure Nxt level coaching will make every effort to keep the Club open, but in exceptional circumstances, we may need to close at short notice. Possible reasons for emergency closure include: • Serious weather conditions • Heating system failure • Burst water pipes • Fire or bomb scare/explosion • Death of a member of staff or child • Assault on a staff member or child • Serious accident or illness In the event of an emergency, our primary concern will be to ensure that both children and staff are kept safe. If it is necessary to evacuate the Club, the following steps will be taken: • If appropriate the manager or session supervisor will contact the emergency services. • All children will be escorted from the building to the assembly point using the nearest safe exit. • No attempt will be made to collect personal belongings, or to re-enter the building after evacuation. • A nominated member of staff will check the premises and will collect the register (including emergency contact details) providing that this does not put anyone at risk. • Before leaving the building the nominated person will close all accessible doors and windows, if it is safe to do so. • The register will be taken and all children and staff accounted for. • If any person is missing from the register, the emergency services will be informed immediately. • The manager will contact parents to collect their children. If the register is not available, the manager will use the emergency contacts list (which is kept off site). • All children will be supervised until they are safely collected. • If after every attempt, a child’s parent or carers cannot be contacted, the Club will follow its Uncollected Child procedure. If the Club has to close, even temporarily, or operate from alternative premises, as a result of the emergency, we will notify Ofsted. Ofsted’s address is: Ofsted, Piccadilly Gate, Store Street, Manchester M1 2WD Telephone: 0300 123 1231 Policy DetailsThis policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt level coaching Pandemic Flu Policy Nxt level coaching recognises the importance of advanced planning in order to maintain services and limit the spread of pandemic flu within our setting. Flu is a viral infection, spread from person to person by close contact. Symptoms may include: Sudden fever Limb and joint pain Sudden cough Diarrhoea or stomach upset Headache Sore throat Tiredness Runny nose Chills Sneezing Aching muscles Loss of appetite Any child who becomes ill with symptoms which could be pandemic flu while at the Club will be isolated from the other children until the child can be collected by his or her parents. The Club will remain open but parents and staff will be informed, especially those in high-risk groups. Any children or staff who are experiencing symptoms of pandemic flu should stay away from the Club until all symptoms have passed and they feel well. Infection control The flu virus is spread by: • Infected people passing the virus to others through large droplets when coughing, sneezing, or even talking within a close distance (one metre or less). • Direct contact with an infected person: for example, if you shake or hold their hand, and then touch your own mouth, eyes or nose without first washing your hands. • Touching objects (eg door handles, light switches) that have previously been touched by an infected person, then touching your own mouth, eyes or nose without first washing your hands. The virus can survive longer on hard surfaces than on soft or absorbent surfaces. We will limit the risk of catching or spreading the flu virus at the Club by: • Regular hand-washing • Minimising contact between our hands and mouth/nose • Covering nose and mouth when coughing or sneezing; using a tissue when possible, and disposing of the tissue promptly and carefully (bag it and bin it) • Encouraging the children at the Club to follow the guidance above • Instructing staff to remain at home if they display any relevant symptoms, or sending them home if they first display symptoms while at work. At Nxt level coaching we will promote infection control through the methods above, and in addition we will: • Display posters and information to promote infection control • Ensure that adequate supplies of cleaning materials are available within the Club • Dispose of waste promptly and hygienically • Clean hard surfaces (eg door handles) with sanitizer regularly • Provide tissues and suitable facilities for their disposal. Closure The latest scientific advice is that closing individual settings is of limited benefit in stopping the spread of the disease. However, there may be some occasions when we will have to consider temporarily closing the Club because we have too few unaffected staff to run sessions safely. If this occurs the manager will contact [local Early Years or Childcare Service] for further support and guidance. The Club will also have to close if advised to do so by the local authority in the interest of safeguarding the children in our care. In the event of closure, the manager will notify parents or carers as soon as possible. The manager will also inform the local childcare information service as well as other relevant parties, eg feeder schools, other users of shared premises, etc. The manager will also notify Ofsted of the closure. Advance planning In preparation for dealing with a pandemic disease, the Club will ensure that all contact details for staff, children and parents are up to date. We will prepare letters of notification for parents and staff, so that they can be distributed as soon as an outbreak occurs. We will endeavour to build a bank of relief or supply staff who are able to provide cover should staffing levels fall below the required legal minimums. Any relief staff will be DBS checked at the time of joining our team, so that they are legally able to work with children should the situation arise. The Club will regularly update its information regarding pandemic diseases, by checking the latest guidance from DfE and the local authority, and will inform parents and staff of any changes to our emergency plans. Policy DetailsThis policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2017): Safeguarding and Welfare Requirements: Health [3.44].
Nxt level coaching Illness and Accidents At Nxt level coaching we will deal promptly and effectively with any illnesses or injuries that occur while children are in our care. We take all practical steps to keep staff and children safe from communicable diseases. All parents or carers must complete the Medical Form when their child joins the Club, requesting permission for emergency medical treatment for their child in the event of a serious accident or illness. We will record any accidents or illnesses, together with any treatment given, on an Incident Record or Accident Record sheet as appropriate, which the parent will be given the opportunity to read through and sign when appropriate. Nxt level coaching cannot accept children who are ill. If any children are ill when they first arrive at the Club we will immediately notify their parents or carers to come and collect them. Any children who have been ill should not return to the Club until they have fully recovered, or until after the minimum exclusion period has expired (see table at the end of this policy). First aid The Club’s designated First Aider is Haydn Goodwin and Mel Johnston. The designated First Aider has a current first aid certificate and has attended a 12 hour paediatric first aid course, which complies with the requirements of Annex A of the EYFS. First aid training will be renewed every three years. To ensure that there is a qualified first aider present and available at all times when the Club is running, other members of staff will also receive first aid training. We will take into account the number of children and layout of the premises to ensure that first aiders are able to respond quickly to any incident. The location of the first aid box and a list of qualified first aiders are clearly displayed at the Club. The designated First Aider regularly checks the contents of the first aid box to ensure that they are up to date, appropriate for children and comply with the Health and Safety (First Aid) Regulations 1981. The manager will ensure that a first aid kit is taken on all outings and that at least one member of staff on the outing holds a current paediatric first aid certificate. Procedure for a minor injury or illness The first aider at the session will decide upon the appropriate action to take if a child becomes ill or suffers a minor injury. • If a child becomes ill during a session, the parent or carer will be asked to collect the child as soon as possible. The child will be kept comfortable and will be closely supervised while awaiting collection. • If a child complains of illness which does not impair their overall wellbeing, the child will be monitored for the rest of the session and the parent or carer will be notified when the child is collected. • If a child suffers a minor injury, first aid will be administered and the child will be monitored for the remainder of the session. If necessary, the child’s parent will be asked to collect the child as soon as possible. Procedure for a major injury or serious illness In the event of a child becoming seriously ill or suffering a major injury, the first aider at the session will decide whether the child needs to go straight to hospital or whether it is safe to wait for their parent or carer to arrive. • If the child needs to go straight to hospital, we will call an ambulance and a member of staff will go to the hospital with the child. The staff member will take the child’s Medical Form with them and will consent to any necessary treatment (as approved by the parents on the Medical Form). • We will contact the child’s parents or carers with all urgency, and if they are unavailable we will call the other emergency contacts that we have on file for the child. • After a major incident the manager and staff will review the events and consider whether any changes need to be made to the Club’s policies or procedures. • We will notify Ofsted and child protection agencies in the event of any serious accident or injury to a child in our care as soon as reasonably possible and within 14 days at the latest. • We will notify HSE under RIDDOR in the case of a death or major injury on the premises (eg broken limb, amputation, dislocation, etc – see the HSE website for a full list of reportable injuries). Communicable diseases and conditions If a case of head lice is found at the Club, the child’s parents or carers will be discreetly informed when they collect the child. Other parents will be warned to check their own children for head lice, but care will be taken not to identify the child affected. If an infectious or communicable disease is detected on the Club’s premises, we will inform parents and carers as soon as possible. If there is an incident of food poisoning affecting two or more children looked after at the Club the Manager will inform Ofsted as soon as possible and within 14 days at the latest. If there is an outbreak of a notifiable disease at the Club, we will inform the local health protection unit, HSE under RIDDOR (if appropriate), and Ofsted. Useful contacts Ofsted: 0300 123 1231 RIDDOR Incident Contact Unit: 0845 300 99 23
Minimum exclusion periods for infectious conditions and diseases Disease/Condition Exclusion period Chicken Pox Until all vesicles (spots) have crusted over Cold Sores None. Avoid contact with sores Conjunctivitis None Diphtheria* Exclusion always necessary, consult local Health Protection Team Diarrhoea and Vomiting 48 hours after last episode of diarrhoea or vomiting Glandular Fever NoneHand, Foot and Mouth disease None Hepatitis A* Until 7 days after onset of jaundice Hepatitis B* and C* None High temperature 24 hours HIV/AIDS None Impetigo Until lesions are crusted and healed, or 48 hours after starting antibiotic treatment Influenza Until recovered Measles* 4 days from onset of rash Meningitis* Until recovered Molluscum Contagiosum None Mumps* 5 days from onset of swollen glands Pediculosis (lice) None Pertussis* (Whooping cough) 5 days from commencing antibiotic treatment or 21 days from the onset if antibiotics not given Ringworm Exclusion not usually required Rubella* (German Measles) 4 days from onset of rash Scabies Until first treatment has been given Scarlet fever* 24 hours after starting antibiotic treatment Slapped Check, Fifth Disease None (once rash has developed) Threadworms None Tonsillitis None Tuberculosis* Consult local Health Protection Team Typhoid*, Paratyphoid* 48 hours after last episode of diarrhoea – further exclusion may be required for some children Warts (including Verruca) None. Verruca sufferers should keep feet covered * Denotes a notifiable disease. If in any doubt contact local health services for further information.
Policy DetailsThis policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Nxt Level coaching
Fire Safety and Risk Assessment Nxt level coaching understands the importance of fire safety. To this end: • Staff are aware of the location of all fire exits, the fire assembly point and where fire safety equipment is stored. • Children are introduced to the fire safety procedures during their settling in period and through regular fire drills. • Fire drills are conducted at least once a month or whenever new staff or children join the club. • All children are shown the location of fire exits and the fire assembly point. • Fire doors and fire exits are clearly marked, are not obstructed at any time and are easily opened from the inside. • Fire doors are kept closed at all times but never locked. • Fire extinguishers, fire alarms and smoke alarms are regularly tested in accordance with manufacturer’s guidance. • All fire drills are recorded in the Fire Drill Log. • The Club has notices explaining the fire procedures which are positioned next to every fire exit. Fire prevention The Club will take all steps possible to prevent fires occurring by: • Ensuring that power points are not overloaded with adaptors. • Ensuring that the Club’s No Smoking policy is always observed. • Checking for frayed or trailing wires. • Checking that fuses are replaced safely. • Unplugging all equipment before leaving the premises. • Storing any potentially flammable materials safely. In the event of a fire • A member of staff will raise the alarm and call the emergency services. • The children will immediately be escorted out of the building to the assembly point using the nearest marked exit. • No attempt will be made to collect personal belongings, or to re-enter the building after evacuation. • The premises will be checked by the Fire Safety Officer and the register will be collected, providing that it is safe to do so. • The Fire Safety Officer will close all doors and windows to prevent the spread of fire when they leave the building if it is safe to do so. • The register will be taken and all children and staff accounted for. • If anyone is missing from the register, the emergency services will be informed. • If the register is not available the manager will use the emergency contacts list (which is kept off the premises) to contact parents or carers. • If the Fire Safety Officer is not present at the time of the incident, the manager will assume responsibility or nominate a replacement member of staff. Responsibilities of the Fire Safety Officer The Club’s Designated Fire Safety Officer is Scott Dewberry. The Fire Safety Officer is responsible for carrying out the fire safety risk assessment and for ensuring that all staff are made aware of fire safety procedures during their Induction period. The Regulatory Reform (Fire Safety) Order 2005 requires that a fire safety risk assessment is undertaken for the workplace based on The Department of Communities and Local Government’s 5 step guide: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/14899/f sra-5-step-checklist.pdf. The risk assessment should cover: • Identifying potential fire risks • Identifying people at risk • Evaluating the risks arising from the hazards identified and the means of minimising those risks • Recording the hazards, preparing a fire prevention plan and sharing these with other members of staff • Reviewing the fire safety risk assessment on a regular basis. The Fire Safety Officer should liaise with the local Fire and Rescue Service for further advice and should ensure that Emergency Contact details are recorded at the front of the register and a copy stored off premises.
This policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2017): Safeguarding and Welfare Requirements: Safety and suitability of premises, environment and equipment [3.55]
Nxt level coaching Staff Behaviour Policy Nxt level coaching expects all members of staff to follow our Staff Behaviour Policy, which sets clear guidance on the standards of behaviour required from our staff and volunteers. The guidance aims to encourage staff to meet the highest possible standards of conduct. Club staff are in a position of trust and influence as role models for the children in their care, and as such must demonstrate behaviour that sets a good example to all users of the setting. Club staff also have a responsibility to maintain their reputation and the reputation of the Club, both during and outside of working hours. Behaviour
Our staff team are ambassadors for Nxt level coaching and we expect them to conduct themselves professionally at all times. Staff should treat anyone attending the Club (children, parents/carers and visitors) courteously and with respect. We expect staff to value all the children as individuals and to comply with the Club’s Equalities policy at all times. Swearing and abusive behaviour are not tolerated from anyone at the Club. If any member of staff exhibits such behaviour they will be subject to the Club’s disciplinary procedures. For more details see our Aggressive Behaviour policy and Staff Disciplinary policy. Dress code Whilst working at Nxt level coaching staff will need to help to set up and pack away the setting, prepare food, facilitate craft activities and engage in physical activities with the children. The clothing and footwear worn should be chosen accordingly, taking into account comfort, health and safety, and practicality. Revealing or excessively tight clothing is not acceptable. Confidentiality and social media Staff must not pass on any information about children attending the Club, or their parents and families, to third parties without their permission. The only exception to this rule is information sharing with specific external agencies if there is a safeguarding issue. (‘Third parties’ includes other parents, friends, other children at the Club, the press, etc.) Posting any material relating to the Club or its users on social media sites (unless expressly permitted by the Manager) is forbidden. Any staff who breach this rule will face disciplinary action. See our Data Protection policy, Social Media policy, Safeguarding policy and Staff Disciplinary policy for more details. Use of mobile phones and cameras
Staff personal mobile phones must keep in a safe place during working hours.
If a member of staff has a family emergency or similar and needs to keep their mobile phone to hand, they must obtain prior permission from the Manager or Deputy. Staff may only use the club ipad to take photographs of children at the Club, except with the express permission of the Manager. Staff must never use their personal mobile phones or cameras to take photographs at the Club during working hours. Doing so will be considered gross misconduct and may result in instant dismissal. See our Mobile Phone policy, Safeguarding policy and Staff Disciplinary policy for more details. Smoking, alcohol and drugs
Staff are not permitted to smoke anywhere on the Club premises, including the outside play areas. Staff are not permitted to bring alcohol or illegal drugs onto the Club premises. If a member of staff arrives at work under the influence of alcohol or drugs they will be asked to leave immediately and disciplinary action will be taken. If a member of staff is taking prescription drugs which might affect their ability to function effectively, they must inform the Manager immediately. Any prescribed medication needed by a staff member whilst at the Club, must be stored safely in the staff room out of reach and sight of the children attending the Club. See our Smoking, Alcohol and Drugs policy for more details.
Gross misconduct
Staff will be dismissed without notice if they are found to have committed an act of gross misconduct. Examples of gross misconduct include, but are not restricted to: • Child abuse • Failing to comply with health and safety requirements • Physical violence • Ignoring a direct instruction given by the manager • Persistent bullying, sexual or racial harassment • Being unfit for work through alcohol or illegal drug use • Theft, fraud or falsification of documents • Being disqualified under the terms of the Statutory Framework for the Early Years Foundation Stage (Section 75 of the Childcare Act 2006) or the Children’s Act 1989. The Manager will investigate the alleged incident thoroughly before any decision to dismiss is made. For full details see our Staff Disciplinary policy. This policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
Service SuspensionIf an invoice remains unpaid beyond 30 days, Nxt Level Coaching reserves the right to pause services (PE delivery, wraparound care, or camp places) until payment has been made in full.Parents/schools will be notified in writing before services are paused.ReinstatementServices will be reinstated once the outstanding balance is cleared.Continued late payment may result in a review of fees or withdrawal of service.
Nxt level coaching Suspensions and Exclusions Policy Nxt level coaching will deal with negative and inappropriate behaviour by using constructive behaviour management techniques. We will involve staff, parents and children to tackle disruptive and challenging behaviour collectively. We acknowledge that some children will require additional support in order to achieve acceptable levels of behaviour. When we identify a child with these needs, we will work closely with the parents or carers to deal with the inappropriate behaviour in accordance with our Behaviour Management policy. Where a child persistently behaves inappropriately, we will implement the following procedure: 1. Give the child a formal Reminder and then warning; staff will explain why the behaviour is unacceptable along with the consequences of further incidents.
2. Staff will encourage the child to discuss their behaviour, to explain their actions and to identify strategies for avoiding such incidents in the future.
3. Details of formal warnings, suspensions and exclusions will be recorded on an Incident form or Reflection sheet and kept in the child’s records. 4. The formal warning will be discussed with the child’s parents, and all staff will be notified. Staff will inform the manager if a child’s behaviour warrants suspension or exclusion. We will only suspend or exclude a child from the Club as a last resort, when all other behaviour management strategies have failed or if we feel that children or staff are at risk. Suspensions and exclusions will be fair, consistent and appropriate to the behaviour concerned, and will take account of the child’s age and maturity as well as any other factors relevant to the child’s situation. If appropriate, we will seek advice from other agencies; this may include accessing funding for additional support. Temporary suspensions Temporary suspensions will be applied in the following situations: • Where formal warnings have failed to improve a child’s persistent, challenging and unacceptable behaviour. • In the event of an extremely serious or dangerous behaviour that results in an incident we will suspend a child with immediate effect. We will contact the parents and ask that the child be collected immediately. Immediate suspensions require the manager’s agreement.The Club may temporarily suspend the child for a period of up to 20 consecutive days. If the Club takes this step, we will discuss our concerns with the parents/carers in order to work together to promote a more desirable pattern of behaviour. At the end of the suspension period the manager will meet with the parents/carers and the child, in order to agree to any conditions relating to the child’s return to the Club. Permanent exclusion In exceptional circumstances, and only when all other attempts at behaviour management have failed, it may be necessary to permanently exclude a child from the setting. If a child is excluded from the Club, the parents/carers will be given a verbal and written explanation of the issues and subsequent actions. They have the right to appeal to the manager against the exclusion within 14 days of receiving written notification of the exclusion.
Related policies Behaviour policy, Safeguarding Children policy Incident Policy
This policy was adopted by:Nxt level coachingDate: 15-04-2026To be reviewed:15-04-2029 Signed: Haydn Goodwin
